Design for All

Design for All / Universal Design in General

• Center for Universal Design (CUD) at the North Carolina State University.
• The 7 Principles [What is Universal Design], Centre for Excellence in Universal Design (no date; accessed on 03.06.2022).
• Inclusive Design Toolkit: website with guidance and resources based on more than a decade of inclusive design research. The website was developed by the Engineering Design Centre at the University of Cambridge.
  See also Inclusive Design (Microsoft).
  See also Microsoft Inclusive Design (Microsoft Developer Support, 17.07.2020).
• Design for All Foundation: website with a collection of good practices.
• EIDD Design for All Europe describes itself as a unique international platform for different organizations with a common goal: a more inclusive Europe for everyone. The website's DfA Documents section contains foundational DfA “declarations”. See also the talk Design for All by Pete Kercher, EIDD Ambassador, at TEDxGdynia (2014).
• Transgenerational Design Matters. The website defines transgenerational design as he practice of making products and environments compatible with those physical and sensory impairments associated with human aging and which limit major activities of daily living. The concept therefore narrower than design for all, universal design or inclusive design but it has similar benefits.
• Barclays: Inclusive design.
• Design for All, The Encyclopedia of Human-Computer Interaction, 2nd Ed..
• Hassell, Jonathan: Inclusive Design for Organisations: Including your missing 20% by embedding web and mobile accessibility. Rethink Press, 2019.
• Aragall, Francesc; Montana, Jordi: Universal Design: The HUMBLES Method for User-Centred Business. Routledge, 2012. (256 pages) ISBN 9780566088650.
• Banes, David: Five things to consider in co-design with people with a disability, Daved Banes (on Meidum), 17.05.2021.
• Clark, Joe: Universal design is a myth, Personal Weblog of Joe Clark, Toronto, 15.01.2009.
• What is the opposite to User Centred Design? (Simon Nixon on YouTube, 10 minutes, 01.11.2010).
  From the description below the video: Jason Buck, Simon Nixon and Helen Fairfax act-out scenes for a project that chooses the opposite approach to User Centred Design.
• Creating an Accessible Digital Future | Judy Brewer | TEDxMIT (TEDx Talks on YouTube, 19 minutes, 20.08.2019)
  Judy Brewer, director of the Web Accessibility Initiative (WAI) at the World Wide Web Consortium (W3C), explains what accessibility and inclusive design are and how artificial intelligence may contribute to making the digital world more accessible.
• Inclusive Design Vs. Accessible Design: Understanding the Differences, Bureau of Internet Accessibility blog, 22.02.2022.
• Designing with People: Putting people at the heart of the design process: this website was designed to work in conjunction with the Inclusive Design Toolkit. The site was developed by the Helen Hamlyn Centre for Design as part of the i~design project. As of May 2022, this site can no longer be reached.

User-Centred Design (UCD)

• User-Centered Design Basics, Usability.gov, 11.02.2015, updated on 03.04.2017.
• What is User Centered Design?, Interaction Design Foundation (IxDF) (no date; accessed on 01.12.2021).
• ISO 13407: Human Centred Design Process for Interactive Systems, Userfocus (no date; accessed on 01.12.2021).
• The Fable of the User-Centered Designer, Userfocus (no date; accessed on 01.12.2021; downloadable resource).
• Concepts: User-Centered Design, Rational Unified Process: Disciplines (no date; accessed on 01.12.2021).
• Travis, David: ISO 13407 is dead. Long live ISO 9241-210!, Userfocus, 06.06.2011.
• ISO 9241 for Beginners, Userfocus (no date; accessed on 01.12.2021).
• Norman, Donald: The Design of Everyday Things, Wikipedia. The book was originally published in 1988 and revised and expanded in 2013. It introduced the term affordances and popularised the term user-centred design.
  See also:
  • Boxer, Shiyan: The Design of Everyday Things by Don Norman: Key Points, Summary, & Review, Shiyan Boxer (on Medium), 02.09.2019 (17-minute read).
  • Blake, Lawson: The Design of Everyday Things by Don Norman, Lawson Blake, 09.06.2020.

Involving Users

• Lawton-Henry, Shawn: Just Ask: Integrating Accessibility Throughout Design.
• Roselli, Adrian: Slides: Inclusive Usability Testing — WordCamp London, Adrian Roselli, 14.04.2018, updated on 30.01.2020.
• Sarah Horton: “Involving People with Disabilities in UX Research” (Inclusive Design 24 #id24 on YouTube, 60 minutes, 07.07.2019).
• Web Accessibility Initiative: Involving Users in Web Projects for Better, Easier Accessibility.
• Including users with disabilities in user centered design, question posted by Andi Snow-Weaver on User Experience Stack Exchange in October 2009:

  Many of the methodologies used in the early phases of user centered design, such as card sorting and paper prototyping, are not accessible to people with disabilities. Anybody have any advice on alternative methods that can be used to include users with disabilities in these early phases of UCD?

Other Framewoks and Methods

• Bell, Alex: The Double Diamond Design Process: Everything You Need to Know, CloudApp Blog, 11.05.2020.
• Elmansy, Rafiq: The Double Diamond Design Thinking Process and How to Use it , Designorate, 01.09.2021.
• What is the framework for innovation? Design Council's evolved Double Diamond, Design Council (UK), 17.03.2017, updated on 10.09.2019.
• Rethinking Design Thinking, jnd.org, 03.11.2018 (Creative Commons Attribution, Non Commercial 4.0 International License).
• Dhoundiyal, Neha: Inclusive Design: An Overview of Current Thinking, UX Matters, 26.08.2019.

Accessible Design

• Crawford, Phillip: Benefits of Accessible Design, Digital.gov, 09.05.2017.

Books

Books about inclusive design and digital accessibility.)

• Clarkson, John; Keates, Simeon; Coleman, Roger; Lebbon, Cherie: Inclusive Design: Design for the Whole Population. Springer, 2003. (XVI + 608 pages) ISBN 978-1-85233-700-1.
• Gilbert, Regine M.: Inclusive Design for a Digital World: Designing with Accessibility in Mind. Apress, 2019. (XXVI + 272 pages) ISBN 978-1-4842-5015-0.
• Keates, Simeon; Clarkson, John: Countering Design Exclusion: An Introduction to Inclusive Design. Springer, 2004. (XIV + 227 pages) ISBN 978-1-85233-769-8.
• Lazar, Jonathan; Goldstein, Daniel; Taylor, Anne: Ensuring Digital Accessibility through Process and Policy. Morgan Kaufman, 2015. (246 pages) ISBN 9780128006467 (paperback) / 9780128007105 (e-book).

Other Links

• Benktzon, M.: Designing for our future selves: the Swedish experience, Applied Ergonomics, 01 Feb 1993, 24(1).
• Eggert, Eric: No Accessibility Without Disabilities, Eric Eggert, 03.02.2022.
• Pervall, Trina Moore: A beginner’s guide to inclusive UX design, UX Collective (on Medium), 20.06.2022 (nine-minute read).
  This post contains a list of resoources that is much longer than the article itself.
• Ivins, Jessica: My Favorite Resources for Learning Inclusive Design and Accessible Design, The Startup (on Medium), 21.05.2019.
• Man, Jens: Disability Inclusion: The Best Actionable Guide and Statistics, Diversity for Social Impact, 18.09.2021.
• Rigot, Afsaneh: Don’t Call Us Edge Cases – Designing From the Margins, Perspectives on Public Purpose (Belfer Center blog), 04.02.2022.
• Waller, S.; Bradley, M.; Hosking, I.; Clarkson, P. John: Making the case for inclusive design, Applied Ergonomics, 26 Mar 2013.
• Joyce, Alita: Inclusive Design, Nielsen Norman Group, 30.01.2022.
• Holmes, Kat: The No. 1 thing you’re getting wrong about inclusive design, Fast Company, 16.12.2018 (five-minute read).
  Subtitle: In the new book Mismatch, designer Kat Holmes demystifies the buzzy design process embraced by companies, from Microsoft to Google.
  Quotes: An important distinction is that accessibility is an attribute, while inclusive design is a method. The second distinction, initially coined by Treviranus: Universal design is one-size-fits-all. Inclusive design is one-size- fits-one.